チケットを送信 : アストロアンドガールズカスタマーサポート

チケットを提出する

Subject

Type

<div class="control-group ticket_section">
                     <label class=" required control-label refund_or_reimburse_265436-label " for="helpdesk_ticket_refund_or_reimburse_265436">Refund or Complete Purchase</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][refund_or_reimburse_265436]" id="helpdesk_ticket_custom_field_refund_or_reimburse_265436"><option value="">...</option>
<option data-id="6001089008" value="Refund">Refund</option>
<option data-id="6001089009" value="Complete Purchase">Complete Purchase</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label untitled_265436-label " for="helpdesk_ticket_untitled_265436">iTunes or Google Play or Amazon</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][untitled_265436]" id="helpdesk_ticket_custom_field_untitled_265436"><option value="">...</option>
<option data-id="6001075419" value="Google Play">Google Play</option>
<option data-id="6001075418" value="iTunes">iTunes</option>
<option data-id="24000030763" value="Amazon">Amazon</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label date_of_purchase_265436-label " for="helpdesk_ticket_date_of_purchase_265436">Date of Purchase</label>
            <div class="controls  support-date-field ">
              <input type="text" name="helpdesk_ticket[custom_field][date_of_purchase_265436]" id="helpdesk_ticket_custom_field_date_of_purchase_265436" class="  date section_field datepicker_popover" readonly="readonly" data-show-image="true" data-date-format="M d, yy" placeholder="" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label your_email_265436-label " for="helpdesk_ticket_your_email_265436">Email used for purchase</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][your_email_265436]" id="helpdesk_ticket_custom_field_your_email_265436" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label order_number_265436-label " for="helpdesk_ticket_order_number_265436">Receipt Number/Order ID</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][order_number_265436]" id="helpdesk_ticket_custom_field_order_number_265436" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label email_we_will_contact_you_through_email_please_write_a_correct_email_address_265436-label " for="helpdesk_ticket_email_we_will_contact_you_through_email_please_write_a_correct_email_address_265436">EMAIL (we will contact you through email, please write a correct email address)</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][email_we_will_contact_you_through_email_please_write_a_correct_email_address_265436]" id="helpdesk_ticket_custom_field_email_we_will_contact_you_through_email_please_write_a_correct_email_address_265436" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label product_name_265436-label " for="helpdesk_ticket_product_name_265436">Missing Item/Package Name</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][product_name_265436]" id="helpdesk_ticket_custom_field_product_name_265436" />
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class="  control-label test_265436-label " for="helpdesk_ticket_test_265436">返金もしくはアイテムを支給</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][test_265436]" id="helpdesk_ticket_custom_field_test_265436"><option value="">...</option>
<option data-id="6001099289" value="返金">返金</option>
<option data-id="6001099290" value="アイテムを支給">アイテムを支給</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label itunesgoogle_play_265436-label " for="helpdesk_ticket_itunesgoogle_play_265436">ItunesあるいはGoogle Play?</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][itunesgoogle_play_265436]" id="helpdesk_ticket_custom_field_itunesgoogle_play_265436"><option value="">...</option>
<option data-id="6001099291" value="Itunes">Itunes</option>
<option data-id="6001099292" value="Google Play">Google Play</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label test6_265436-label " for="helpdesk_ticket_test6_265436">購入日時</label>
            <div class="controls  support-date-field ">
              <input type="text" name="helpdesk_ticket[custom_field][test6_265436]" id="helpdesk_ticket_custom_field_test6_265436" class="  date section_field datepicker_popover" readonly="readonly" data-show-image="true" data-date-format="M d, yy" placeholder="" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label test7_265436-label " for="helpdesk_ticket_test7_265436">購入に使われたメールアドレス</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][test7_265436]" id="helpdesk_ticket_custom_field_test7_265436" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label test8_265436-label " for="helpdesk_ticket_test8_265436">注文番号</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][test8_265436]" id="helpdesk_ticket_custom_field_test8_265436" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label test10_265436-label " for="helpdesk_ticket_test10_265436">対象となるアイテムあるいはパッケージ名</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][test10_265436]" id="helpdesk_ticket_custom_field_test10_265436" />
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label test39_265436-label " for="helpdesk_ticket_test39_265436">退款 或 補發物品</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][test39_265436]" id="helpdesk_ticket_custom_field_test39_265436"><option value="">...</option>
<option data-id="6001103355" value="退款">退款</option>
<option data-id="6001103356" value="補發物品">補發物品</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label test40_265436-label " for="helpdesk_ticket_test40_265436">Itunes 或 Google Play?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][test40_265436]" id="helpdesk_ticket_custom_field_test40_265436"><option value="">...</option>
<option data-id="6001103357" value="iTunes">iTunes</option>
<option data-id="6001103358" value="Google Play">Google Play</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label test41_265436-label " for="helpdesk_ticket_test41_265436">購買日期</label>
            <div class="controls  support-date-field ">
              <input type="text" name="helpdesk_ticket[custom_field][test41_265436]" id="helpdesk_ticket_custom_field_test41_265436" class=" required date section_field datepicker_popover" readonly="readonly" data-show-image="true" data-date-format="M d, yy" placeholder="" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label test42_265436-label " for="helpdesk_ticket_test42_265436">購買時登記的電子郵件</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][test42_265436]" id="helpdesk_ticket_custom_field_test42_265436" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label test43_265436-label " for="helpdesk_ticket_test43_265436">收據編號 或 訂單編號</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][test43_265436]" id="helpdesk_ticket_custom_field_test43_265436" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label test44_265436-label " for="helpdesk_ticket_test44_265436">未收到物品 \ 禮包</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][test44_265436]" id="helpdesk_ticket_custom_field_test44_265436" />
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label refund_or_reimburserussian_265436-label " for="helpdesk_ticket_refund_or_reimburserussian_265436">Возврат средств или Возмещение предметов</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][refund_or_reimburserussian_265436]" id="helpdesk_ticket_custom_field_refund_or_reimburserussian_265436"><option value="">...</option>
<option data-id="24000008358" value="Возврат">Возврат</option>
<option data-id="24000008359" value="Возмещение">Возмещение</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label itunes_of_google_playrussian_265436-label " for="helpdesk_ticket_itunes_of_google_playrussian_265436">iTunes&nbsp;или Google Play</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][itunes_of_google_playrussian_265436]" id="helpdesk_ticket_custom_field_itunes_of_google_playrussian_265436"><option value="">...</option>
<option data-id="24000008360" value="iTunes">iTunes</option>
<option data-id="24000008361" value="Google Play">Google Play</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label date_of_purchaserussian_265436-label " for="helpdesk_ticket_date_of_purchaserussian_265436">Дата покупки</label>
            <div class="controls  support-date-field ">
              <input type="text" name="helpdesk_ticket[custom_field][date_of_purchaserussian_265436]" id="helpdesk_ticket_custom_field_date_of_purchaserussian_265436" class="  date section_field datepicker_popover" readonly="readonly" data-show-image="true" data-date-format="M d, yy" placeholder="" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label email_used_for_purchaserussian_265436-label " for="helpdesk_ticket_email_used_for_purchaserussian_265436">&nbsp;Ваш email, используемый при покупке</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][email_used_for_purchaserussian_265436]" id="helpdesk_ticket_custom_field_email_used_for_purchaserussian_265436" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label receipt_numberorder_idrussian_265436-label " for="helpdesk_ticket_receipt_numberorder_idrussian_265436">Номер квитанции / ID заказа</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][receipt_numberorder_idrussian_265436]" id="helpdesk_ticket_custom_field_receipt_numberorder_idrussian_265436" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label email_we_will_contact_you_through_email_please_write_a_correct_email_addressrussian_265436-label " for="helpdesk_ticket_email_we_will_contact_you_through_email_please_write_a_correct_email_addressrussian_265436">Email (мы свяжемся с Вами по электронной почте, пожалуйста, укажите адрес)</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][email_we_will_contact_you_through_email_please_write_a_correct_email_addressrussian_265436]" id="helpdesk_ticket_custom_field_email_we_will_contact_you_through_email_please_write_a_correct_email_addressrussian_265436" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label missing_itempackage_namerussian_265436-label " for="helpdesk_ticket_missing_itempackage_namerussian_265436">Пропавший предмет/ Название набора</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][missing_itempackage_namerussian_265436]" id="helpdesk_ticket_custom_field_missing_itempackage_namerussian_265436" />
            </div> 
                  </div>

Server

サーバー

服務器

Сервер

Nation Name

国家名

國家名

Nation Number (#)

国家番号

國家編號 (ID)

Номер нации

ご利用OS

Level

あなたのレベル

您的等級（1~100）

Ваш уровень (1~100)

Description + Screenshot (Receipt)

+ ファイルを添付

Описание + Скриншот

EMAIL (we will contact you through email, please write a correct email address)

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